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Careers

 

JOIN OUR TEAM

Accdon has grown to become one of the leading names in tech consultancy and scientific and technical communication services. However, we have only earned our reputation through the quality of personnel we have and the consistency of the work we deliver.

Despite our strong position, we continually seek to add new talented and experienced people to our extensive teams, and to expand into new areas in order to serve our clients more and more effectively.

ACCDON OFFICES

Accdon currently has four offices.

Our headquarter is located in Boston, Massachusetts, USA.

Our Asian office is located in Shanghai, China.

Our European office is located in Cork, Ireland.

Our South American office is located in Rio de Janeiro, Brazil.

CURRENT OPENINGS

Associate Editor

Location: Boston, MA, USA     Job type: Full-time

The Associate Editor provides valuable support to the Managing Editor; builds and maintains good working relationships with contract editors; and plays a pivotal role in ensuring the quality of service and the time-sensitive delivery of projects. Assistance with day-to-day administrative responsibilities may be required. Applicants must be flexible, have outstanding time management skills, and be able to prioritize, organize and coordinate ongoing assignments. This position is results-oriented and deadline-driven. Strong written communication skills are a must. Responsibilities include, but are not limited to the following: · Act as a liaison between a vast network of contract editors and members of the in-house editorial team · Assign, track, review, and follow up as necessary to ensure the on-time delivery of projects · Consistently deliver high-quality projects · Address editor inquiries and assist the client management team with addressing client concerns · Other duties (e.g., assistance with other service initiatives, research communication efforts) as required Skills and requirements: · PhD degree or equivalent required · Demonstrated ability to edit academic manuscripts in accordance with accepted publication standards · Extremely strong time management skills, with flexibility and adaptability in times of change · Excellent spoken and written communication skills · High level of self-motivation and personal accountability · Familiarity with Microsoft Office and Excel · Familiarity with LaTeX typesetting a plus · Fluency in language other than English a plus but not required Pay: $9,999.00 - $999,999.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Schedule: Monday to Friday Supplemental Pay: Bonus pay Work Location: One location Apply here

Research Communications Strategist

Location: Boston, MA, USA     Job type: Full-time

We are firm of experts and key opinion leaders in academic and research communications. Accdon operates across three major brands to provide scientists, publishers, and universities with effective solutions and leading advances in scholarly publishing. We are hiring an experienced Research Communications Strategist to continue growing our B2B relationships and lead novel projects in outreach and communications. Accdon operates under academically trained leadership who facilitate challenging and varied responsibilities for all team members. This presents unique opportunities for experiential learning, personal growth, and career advancement. Responsibilities for Research Communications Strategist: · Manage and execute B2B relationships according to business development needs · Interact with designated personnel of nationally leading institutions (e.g., universities and federal agencies) and large, multi-national organizations (e.g., global publishers and R&D firms) to facilitate novel business development opportunities · Oversee the development and management of educational outreach initiatives · Manage logistics and company representation at exhibitions (i.e., industry and academic conferences); travel required (15%) · Under the direction of the Senior Manager, develop a personal KOL reputation via committee participation, speaking opportunities, and successful proposal submission across various professional organizations within scholarly publishing · Organizing, hosting, and presenting live webinars in coordination with the Senior Manger and various partner organizations · Evaluate workflow issues within corresponding teams to provide recommendations for internal process optimization to ensure efficiency and productivity · Liaison between various internal teams including operations, communications, and partnership development · Reports to Senior Manager, Communications & Partnerships Require qualifications: · Advanced academic degree or equivalent research experience (e.g., laboratory manager or clinical trials coordinator) 2+ years prior experience managing and facilitating projects among multiple parties · Track record of successful scholarly publications · Excellent communication skills (i.e., written, verbal, and in-person) and the ability quickly establish accurate audience profiles · Excellent ability to draft written communications with nuanced variation specific to the professional characteristics of the target individual based on institution, role, and geographic location · Enthusiasm for live speaking opportunities and the use of video streaming platforms to communicate with authors, publishers, and other scholarly publishing audiences · Excellent ability to anticipate partner expectations, criticisms, and queries · Should possess strong critical thinking and the ability to make sound judgement calls that facilitate project progress · Should possess strong project management skills and flexibility; capable of giving direction to ancillary staff (e.g., IT) to ensure timely and effective project launches · Should possess the initiative and analytical inclination to evaluate and pursue improvements to the business development process, particularly as it relates to engaging new partners, managing existing partner contracts, and navigating evolving partner initiatives · High level of self-motivation and personal accountability; highly organized and process-driven · Should possess the ability to learn new soft-ware quickly · Expertise with the Google and Microsoft Office suites Working knowledge and capacity to learn operation-critical Adobe applications (e.g., Adobe Acrobat) Preferred qualifications: · Experience in the scholarly publishing industry · Moderate record of academic service activities · Moderate record of academic teaching activities Pay: $9,999.00 - $999,999.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Schedule: Monday to Friday Supplemental Pay: Bonus pay Ability to commute/relocate: Waltham, MA 02451: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Master's (Preferred) Work Location: One location Apply here

Client Services Specialist

Location: Boston, MA, USA     Job type: Full-time

We are firm of experts and key opinion leaders in academic and research communications. Accdon operates across three major brands to provide scientists, publishers, and universities with effective solutions and leading advances in scholarly publishing. We are hiring an experienced Client Services Specialist to continue growing our B2C and B2B relationships. Accdon operates under academically trained leadership who facilitate challenging and varied responsibilities for all team members. This presents unique opportunities for experiential learning, personal growth, and career advancement. Responsibilities for Client Services Specialist · Manage and execute client accounts and project communications through the US-based order interface, office phone line, video conferencing, and alternative channels (e.g., Tidio) · Track, process, and follow up on pending client contracts, service team queries, and project iterations. · Interact with individual clients (e.g., academics, researchers, and STEM staff) to initiate, manage, and troubleshoot their service contracts. · Interact with designated personnel of nationally leading institutions (e.g., universities and federal agencies) and large, multi-national organizations (e.g., global publishers and R&D firms) to initiate, manage, and troubleshoot their service contracts. · Review, develop, and iterate on client management protocols to decrease client attrition, drive client retention, and increase post-project cooperation (e.g., testimonials, case studies, and recommendations). · Resolve complex client problems or disputes in a professional manner · Draft clear, succinct, and professional client correspondence · Maintain robust records of client correspondence and service issues. · Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement. · Create monthly and quarterly reports of service issues Required qualifications for Client Services Specialist · Bachelor’s degree in STEM, communications, business, or other relevant field. · 1+ years prior experience in a customer facing role · 1+ years prior experience managing and facilitating projects among multiple parties · Excellent communication skills (i.e., written, verbal, and in-person) and the ability quickly establish client profiles · Excellent ability to draft written client communications with nuanced variation specific to the professional characteristics of the target individual based on institution, role, and geographic location · Excellent ability to anticipate client expectations, criticisms, and queries · Should possess strong critical thinking and the ability to make sound judgement calls that facilitate client contracts and project progress · Should possess the initiative and analytical inclination to evaluate and pursue improvements to the client management process, particularly as it relates to attracting new clients, improving retention and attrition, and expanding existing client contracts · Should possess the ability to learn new soft-ware quickly · Expertise with the Google and Microsoft Office suites · Working knowledge and capacity to learn operation-critical Adobe applications (e.g., Adobe Acrobat) · Preferred qualifications for Client Services Specialist One or more of the following is preferred: · Previous role interacting with academics, researchers, and/or university faculty · Experience in scholarly publishing · Previous role in an editorial office or experience with editorial workflows · Experience in a research or laboratory environment · An advanced degree in a research field Pay: $9,999.00 - $999,999.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Schedule: Monday to Friday Supplemental Pay: Bonus pay Ability to commute/relocate: Waltham, MA 02451: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: One location Apply here